Refund Policy

Last updated: 5/16/2026

30-day money-back guarantee

We want you to be satisfied with Eureon. If you are not happy with your purchase, you can request a full refund within 30 days of your order date, for any reason.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Or contact our team at support@eureon.eu and we will help you process the refund through Paddle.

Approved refunds are issued to the original payment method, typically within 5–10 business days depending on your bank or card issuer.

Subscriptions

You can cancel your subscription at any time from your billing settings. Cancelling stops future renewals; the 30-day refund window above applies to your most recent charge.

Questions

For any questions about refunds, contact support@eureon.eu.